We uphold the highest standards in our shipping practices to ensure your experience is seamless and satisfactory. Our shipping policy outlines the general procedures that govern the dispatch of our products. Orders will typically be processed within 1–3 business days of receiving them, with production times requiring anywhere between 5-10 business days. Delivery times vary based on your location and the chosen shipping method. We offer a range of shipping options, including standard and express services, to accommodate different needs and preferences. Please refer to the shipping table below for an approximate guideline on timing across various locations. All shipped items are carefully packaged to ensure they arrive in perfect condition. You will receive confirmation via email, including tracking information, to monitor the progress of your shipment. Please keep in mind that receiving your item may take slightly longer than the average drop-shipping method as all orders only begin production once the order has been received. Whilst we acknowledge and do our upmost to ensure our faithful receive their items as quickly as possible, we must adhere to our values above all else and respect the sensitive nature of our products, hence why we do not mass-store pre-made products in boxes or warehouses that are arranged for shipping purposes instantly.
Shipping Policy
Thoughtfully created, our shipping policy is also designed to champion the essence of quality over quantity. Our commitment to producing meaning apparel respects the sensitivity of the Orthodox Christian faith, and as such, we do not prioritise mass-production of our apparel. Instead, our philosophy is that the integrity of our brand is far more important, and by respecting the faithful communities we engage with, the production of each apparel only commences once the order has been received.
CONTACT US
For any queries or concerns regarding our Shipping policy, our customer service team is readily available to assist you. Your satisfaction is our priority, and we strive to provide a reliable and transparent shipping experience.
Email: info@thelivingtruth.co
We may change this Shipping policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current policy. Where we make any significant changes, we will endeavour to notify you by email.